Introducing ... INTotal Health

Still your partners in the community

Introducing ... INTotal Health

Still your partners in the community

Introducing ... INTotal Health

Still your partners in the community

Warning To All Members

Members Please Protect Yourself from Scams

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Members Please Protect Yourself from Scams:

We're aware of phone scams to Medicaid members from people who pretend to be from INTotal Health or another Managed Care Organization (MCO). If you get a phone call from anyone who asks for your credit or debit card numbers, please know this is not someone from INTotal Health. If we contact you, we will always say who we are and will never ask for your credit or debit card numbers. If you ever feel as if you need to speak with our staff, please call us at 1-855-323-5588.

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IMPORTANT PROVIDER UPDATE:

Effective April 1, 2014...

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Effective April 1, 2014...

Effective April 1, 2014, INTotal Health will accept only the updated 1500 Claim Form version 02/12 for claims received on or after April 1, 2014. To read the entire provider notification, click the following link: Updated CMS 1500 Claim Form Notification. To retrieve the revised 1500 Claim Form, please visit the National Uniform Claim Committee (NUCC) website at www.nucc.org. In the drop down list under the 1500 Claim Form tab, click on 02/12 1500 Claim Form.

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INTotal Health

(Formerly Amerigroup Virginia, LLC)

We are still your partners INTotal Health
- Every Time, Every Touch!

What Stays the Same?

  • You do not need to re-contract or re-credential. Your agreement terms and status with us transfer over seamlessly.
  • All currently approved medical and pharmacy authorizations remain intact.
  • The Amerigroup members you have taken care of historically can continue to see you without interruption - you simply need to update their insurance information in your records at their next visit.
  • Your Provider Relations Representative and their contact information remain the same.


What changed on July 1, 2013?

  • To contact Provider Services for any reason, call 1.855.323.5588.
  • Please make sure to ask your patients for their updated ID card. If a patient presents an Amerigroup card, you can call us to verify their coverage. Use the Medicaid ID number available on their old card. We remain committed to providing high quality service to our provider community and look forward to a continued partnership in optimizing the health and well-being of the members we serve.