Exercise Your Right to Choose

Open Enrollment

  • Orange and Madison: Sept. 1 to Oct. 31

  • Roanoke: Dec. 1 to Jan. 31

  • Far Southwestern Regions of Virginia: May 1 to June 30

  • Northern Virginia: July 1 to Aug. 31


Exercise Your Right To Choose!

Open Enrollment is here, and now is the time for you to exercise your right to choose a health plan! We are here to help and ready to answer questions you may have about how to apply for Medicaid, how to switch MCO’s if you are currently enrolled in Medicaid, and information about our health plan — INTotal Health.

 How to switch MCO Health Plans During Open Enrollment:

1. Call the Managed Care Helpline at 1-800-643-2273

2. Provide the following information:
            a. Medicaid ID #
            b. Social Security #
            c. Date of Birth
            d. Current address on file at Dept. of Social Services

3. Complete the Health Services Assessment, provide the name and phone # of the current PCP and you are all set!

Have questions?  We can help!  We can talk with you about:​

·         Where to go to apply
·         The number to call to apply over the telephone
·         We can give you a paper application (English and Spanish) to fill out on your own time and where to drop it off
·         We can give you the website to apply online and even show you what it looks like

Just give us a call at 1.855.323.5588. We are happy to help you.

Open enrollment is the time of year when you can exercise your right to choose the health plan that is best for you and your family. At INTotal Health, we want you and your family to be healthy and happy with your health plan. We also want you to keep getting the benefits and services your family needs. 

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We seek every opportunity to meet the unique needs of each person we are privileged to serve — every time, every touch!



Contact Us

Email Us 1.855.323.5588 TTY: 711

INTotal Health

3190 Fairview Park Drive
Suite 900
Falls Church, Virginia 22042